FIRST AE · YOUR FIRST ANSWER Use a real moment from your work. Short notes are enough. Keep names and confidential details out. 1. SITUATION — What was happening? 2. TASK — What were you responsible for? 3. ACTION — What did you do? Include a specific question, decision or change. 4. RESULT — What changed? Use your actual outcome, not an assumed revenue impact. PRACTISE Say your answer without reading. Can someone hear your part and what changed? Internal promotion follow-up: What would you do differently if a teammate didn’t want to use your approach? External interview follow-up: What did you personally contribute, and what would you still need to learn before running this deal yourself? Borrow the structure. Bring your own evidence.